ICE Basketball ("ICE," "we," "us") runs a youth basketball training program and provides the ICE Player App so players and their parents can track training, log stats, earn certifications, and communicate with our coaches. This policy explains what the App collects, how we use it, who we share it with, and the choices your family has. It is written to be read by parents.
Built for youth athletes. The App is used by basketball players in grade 6 and up, which includes children under 13. We collect a child's information only with a parent or guardian's consent and only what we need to run the training program. Parents can review or delete their child's information at any time — see Children's Privacy and Your Choices.
We collect only what the App needs to deliver the training program. We do not collect information for advertising, and we do not use third-party ad networks or advertising trackers in the App.
| Category | Examples |
|---|---|
| Account | Email address and a password (stored only in encrypted/hashed form by our authentication provider). |
| Player profile | Player's name, grade, school, position, club team, shirt size, and an optional profile photo. |
| Parent / guardian | Parent's first name, phone number, and (optionally) email — so coaches can text parents about sessions and progress. |
| Training data | Game stats, shooting workouts, certifications, points/levels (XP), challenges, session bookings and attendance, mindset self-assessments, and a training "health" score the App calculates from this activity. |
| Recruiting (optional) | If a player uses the recruiting feature: graduation year, GPA, and measurables such as height, weight, wingspan, and vertical. |
| Communications | Messages between a player and ICE coaches, and posts, comments, and reactions in the in-app community feed. |
| Photos & video | Images and video clips a user chooses to upload — profile photos, feed photos, and clips attached to messages or submitted for film review. |
| Technical | A push-notification token (if enabled) and basic error/diagnostic logs needed to keep the App working. |
We do not sell personal information, and we do not use it for third-party advertising or cross-app tracking.
We share information only with service providers that help us run the App, and only as needed for them to perform that service:
| Provider | Purpose |
|---|---|
| Supabase | Database, account authentication, and file storage (photos and app data). |
| Cloudflare Stream | Hosting and playback of uploaded video clips. |
| GoHighLevel | Sending session reminder and update text messages (SMS) to the parent's phone number. |
| Apple / Google / browser push | Delivering push notifications to your device, if you enable them. |
We may also disclose information if required by law, or to protect the safety, rights, or property of players, our staff, or the public. We do not share information with data brokers or advertisers.
The App is intended for youth athletes and is used by children under 13 with parental involvement. In line with the U.S. Children's Online Privacy Protection Act (COPPA):
We keep personal information while the account is active. When an account is deleted, we remove the associated personal data, except limited financial/transaction records we are required to retain for accounting or legal purposes.
Information is transmitted over encrypted (HTTPS) connections. Passwords are stored only in hashed form. Access to player data is restricted by per-user database security rules so that players see only their own data and coaches see only what they need to run the program.
We may update this policy from time to time. We will change the "Last updated" date above and, for material changes affecting children's data, seek parental consent again where required.
Questions, requests, or to exercise a parental right, contact:
ICE Basketball
Email: [email protected]